Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to suggest a platform we should be looking at? This page covers how to get in touch with Sweepstakes Casinos and what to expect once you do.

How to Reach the Team

Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it in full before replying — we do not rely on automated responses to close out enquiries.

A short note on what your message is about helps us route it faster: whether it is a general question, a correction, or something else, mentioning it in the subject line or the first line of your message means you get a more useful answer sooner.

What People Usually Write to Us About

• Coverage questions — If you want more detail on how we assess sweepstakes and social casinos, including how editorial ratings like those shown for Crown Coins, SplashCoins, or the other platforms listed on the site are put together, ask away.
• Corrections — Welcome offers, coin bundles, and state availability at sweepstakes casinos change often. If you notice a detail on this site that looks out of date, tell us and we will look into it.
• State eligibility — Since availability varies by state and operators can change which states they serve, readers frequently ask us to clarify what we know versus what they should confirm directly with the operator. We are glad to point you in the right direction, though we cannot give legal advice on whether a specific site is permitted where you live.
• Redemption and account queries — We do not manage accounts, verify identity, or process redemptions for any operator, but we can help explain how the Gold Coin and Sweepstakes Coin model generally works and what to check before you sign up.
• Content suggestions — If there is a topic related to social casinos, sweeps coins, or new sweepstakes casinos you would like us to cover, let us know.
• Partnership enquiries — If you represent a platform and want to discuss coverage, introduce yourself and explain what you have in mind.
• Responsible play — If you or someone you know wants information on setting limits or stepping back from play, mention it and we will point you toward appropriate resources.

What We Can and Can't Help With

We can explain how the platforms we cover generally work, clarify how our rankings are put together, and correct factual errors on this site. We cannot access, manage, or make changes to any individual's account on Crown Coins, SplashCoins, Casino.Click, or any other operator — those requests need to go directly to the platform's own support team, since we are an independent comparison site and not affiliated with running any of the operators listed here. We also cannot tell you with certainty that a given site is legal to use from your specific location; sweepstakes casino availability is decided state by state and by each operator's own policies, and those rules change, so always check the operator's terms and your state's current position before you sign up.

After You Send a Message

Every email is reviewed by a real person on our team, and we aim to reply within a couple of working days. During busier periods, particularly around new site launches or promotional updates, it can take a little longer — we appreciate your patience and will always follow up.

If your question relates to a topic we already cover in depth, such as options for players outside the states where sweepstakes casinos operate, we may point you toward the relevant page, including our guide to non-GamStop casinos, rather than repeating that information by email.

Keeping Our Content Accurate

Reader feedback is one of the main ways we catch outdated welcome offers, shifting state restrictions, or changes to how a platform's coin system works. If something you read here does not match what you experienced when checking a platform directly, we want to know about it so we can look into it and update the page where needed.

Thanks for taking the time to read this far. Whether it's a quick question or a detailed correction, we look forward to hearing from you.